Privacy & Cookie policy

Privacy and Cookie Policy

Effective Date: September 25th 2023

Introduction

JR Heat (“we,” “our,” or “us”) is committed to safeguarding the privacy of our website visitors and users. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information and describes the use of cookies on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form or request a quote. This may include:

• Name
• Email address
• Phone number
• Address

We use this information solely to provide you with the best possible service, including generating accurate quotes and matching you with the most suitable services.

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, and device information. This information helps us improve the performance and accessibility of our website.

Use of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your personal information is used exclusively for the following purposes:

1. To provide you with quotes and information related to our services.
2. To communicate with you regarding your inquiries or requests.
3. To improve our website and services based on your feedback.

Cookies

Cookies are small text files that are stored on your device when you visit our website. We use cookies for the following purposes:

• To improve the performance and functionality of our website.
• To analyse how visitors use our website.
• To remember your preferences and settings.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• The right to access your personal information.
• The right to rectify any inaccuracies in your personal information.
• The right to request the deletion of your personal information.
• The right to object to the processing of your personal information.
• The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy and Cookie Policy, please contact us at:

info@jrheat.co.uk

Changes to this Policy

We may update this Privacy and Cookie Policy to reflect changes in our practices or for legal reasons. We recommend reviewing this policy periodically for any updates.